The small print, kept simple

Terms and refunds

Last updated 13 November 2026. Jade & Star is an independent business based in New York. Contact: hello@jadeandstar.com.

What you're buying

A personal reading prepared from the birth details you give us, drawing on BaZi (Chinese astrology), Western astrology, numerology and tarot. Each reading is a one-time purchase of US$29, delivered as a PDF by email (or WhatsApp if you choose) within 24 hours of payment.

What a reading is, and isn't

Readings are for reflection, self-understanding and entertainment. They describe tendencies and possibilities, not certainties, and they are not medical, psychological, financial, legal or other professional advice. Please don't make decisions about your health, money, legal matters or safety based on a reading alone. If you're in crisis in the US, call or text 988.

Your details

You confirm the birth details you give us are yours, or that you have permission from the person they belong to. Readings depend on those details; without a birth time, some parts are left out, as explained on the order form.

Refunds

Before we deliver: changed your mind? Email us and we'll refund you in full.
Late delivery: if your reading hasn't reached you within 24 hours and we haven't been in touch, you can ask for a full refund.
A mistake on our side (for example, the wrong birth details used): we'll correct and resend your reading free of charge.
Not what you hoped for: email us within 7 days of delivery and tell us why. We'll refund you in full, no argument.

Refunds go back to your original payment method through Stripe and usually appear within 5 to 10 business days.

Payments

Payments are processed securely by Stripe. We never see or store your card details.

Your reading is yours

You're welcome to share your reading with friends and family. Please don't resell it or publish it as your own work.

Privacy

We use your birth details only to prepare your reading. We never sell or share them, and we'll delete them whenever you ask. See Privacy on our home page.

Changes

We may update these terms from time to time; the date at the top shows the latest version. These terms are governed by the laws of the State of New York.

Readings are for reflection and guidance, not prediction, and are not medical, financial, legal or other professional advice. Questions: hello@jadeandstar.com